by Call history is one of the most important features of mobile communication. Whether you want to verify a number, track an outgoing call, check a missed call, or download your complete call record, every telecom company gives you access to your usage details. In 2025, users of Jio, Airtel, Vi (Vodafone Idea), and BSNL have multiple methods to check their call logs without visiting any store or customer care center.
This detailed guide explains all methods in depth, including apps, websites, customer-care-based requests, and important notes about privacy and accuracy.
What is Call History?
Call history is a record of all calls made and received on a mobile number. It includes:
- Outgoing calls
- Incoming calls
- Missed calls
- Call duration
- Date and time of each call
- Caller or receiver numbers
Although your mobile phone displays recent call logs, telecom companies store a much longer and more accurate record. These records are useful for personal tracking, verification, and business purposes.
Why Checking Call History is Important
Call history helps users in many situations such as:
- Verifying communication records
- Tracking unknown numbers
- Monitoring children’s mobile activity
- Solving billing disputes
- Keeping records for professional use
- Recovering deleted call logs
- Checking unauthorized usage
With increasing digital dependence, having access to your call details ensures security and transparency.
How to Check Call History in Jio
Jio provides two main methods to check usage details: through the MyJio app and through their official website.
Method 1: Using MyJio App
- Install and open the MyJio app.
- Log in using your Jio mobile number.
- Go to the “My Usage” section.
- Select “Voice”.
- You will see a detailed list of your outgoing call history.
Jio usually only displays outgoing call details. Incoming call logs are not fully available due to privacy and internal policy restrictions.
Method 2: Using Jio Website
- Visit the official website of Jio (jio.com).
- Sign in using your mobile number and OTP.
- Open the “Usage Details” section.
- Select the “Voice” option to check call history.
Method 3: Request via Customer Care
You can call Jio support at 198 to request your call statement for up to six months. After verification, they can send details to your registered email.
How to Check Call History in Airtel
Airtel allows users to view complete call logs through both their mobile application and official website.
Method 1: Using Airtel Thanks App
- Install the Airtel Thanks app.
- Log in with your Airtel number.
- Go to the “Usage” section.
- Open “Call History”.
- View the call records, including date, time, and duration.
Airtel also keeps up to 6 months of call data, and users may download detailed statements.
Method 2: Using Airtel Website
- Visit airtel.in.
- Sign in with OTP.
- Open the “Usage History” tab.
- Select “Call Details”.
Method 3: Through Customer Care
Dial 121 to request call details. After verification, Airtel can send a detailed statement by email.
How to Check Call History in Vi (Vodafone Idea)
Vi allows easy access to call records through its app and website.
Method 1: Using Vi App
- Install and open the Vi app.
- Log in with your Vi number.
- Go to “My Account”.
- Open “Usage Details”.
- Select “Call History”.
Vi shows call logs with timestamps and call duration.
Method 2: Using Vi Website
- Visit myvi.in.
- Sign in using OTP.
- Open the “Usage” section.
- Select “Voice Call Details”.
Method 3: Customer Care Support
Dial 199 to request your call record. You may receive it through email after ID verification.
How to Check Call History in BSNL
BSNL users can check call history through the My BSNL app or the BSNL SelfCare portal.
Method 1: Using My BSNL App
- Install the My BSNL app.
- Sign in with your BSNL mobile number.
- Go to “Usage”.
- Open “Call Details”.
BSNL provides both incoming and outgoing call logs for most users.
Method 2: Using BSNL SelfCare Portal
- Visit the SelfCare portal on your browser.
- Register or log in with your number.
- Open “Usage Details”.
- Select “Call History”.
Method 3: Request from Customer Care
Call 1503 to request detailed call history. After verification, BSNL can share records via email.
Alternative Method for All Networks
If you want complete call history for up to six months, you can request a detailed statement from your operator’s customer care. This method is especially helpful if:
- You lost your phone logs
- Your phone was reset
- You want call details for legal or business purposes
- You need older records
Customer care usually sends a PDF statement to your registered email after verifying your identity.
Important Notes About Call History Access
- Incoming call details may not always be available online, especially for Jio.
- For privacy reasons, operators never provide call history of another person.
- Users must verify identity before receiving statements.
- Telecom companies store call data for around 6 months; older records may not be accessible.
- Online call history is usually more accurate than what your phone displays.
Frequently Asked Questions (FAQ)
1. Can I check someone else’s call history?
No, accessing someone else’s call logs without permission is illegal and not allowed by telecom operators.
2. How many months of call history can I get?
Most networks provide call details for the last 6 months.
3. Can I check call history through SMS?
No, telecom operators do not provide call details via SMS.
4. Can I recover deleted call logs from my phone?
Yes, but only if backed up. Otherwise, the operator’s official usage history is the only source.
5. Are call logs stored permanently by operators?
No. Operators usually store data for 6 to 12 months.
Conclusion
Checking call history in Jio, Airtel, Vi, and BSNL is easy and accessible for every user in 2025. Whether you prefer using an app, a website, or customer support, each method provides clear and reliable information. Properly checking your call logs helps ensure transparency, security, and accurate record-keeping.
